returns

CONDITIONS

For the return of dboot online purchases, regardless of whether they are faulty, change of mind or incorrect fit you must meet the following return policy conditions:

  • The item/s must be returned within 21 days of receipt
  • The item/s must be unworn and unwashed in original saleable condition with all labels/tags attached

We reserve the right to inspect garments to determine the return policy conditions are met.

Faulty Goods
We reserve the right to determine whether a product is faulty and will conduct a production and quality check. A response for faulty claims will be sent within 10 working days of the item’s arrival at the returns address. 

If you believe your item to be faulty, please email hello@dboot.com.au before completing your return. dboot will respond within 3 working days. 

For more details on our Returns policy please read our General FAQ or please click here to contact us.